I don’t always answer my phone…
If I don’t recognize the caller or it’s from a toll free number. I just don’t have the time or the energy to have to politely explain to some stranger that I’m not interested in the latest Harry & David offering – nothing personal.
I did roll the dice and answer yesterday on an 816 number I didn’t recognize.
Good thing, too, because as it turns out it was from the Kansas City Star.
My Subaru Mastercard was converted into a Rewards Visa a few months back and the bank finally got around to cutting off users of the old card. Which included my $27 and change monthly Star subscription.
A very nice, polite woman at the newspaper called to get my new credit card number and lo and behold, she was an actual a local newspaper employee. Not some farmed out, English as a second language person in the Philippines, like Jack Poessiger gets when he calls in to complain about not getting his newspaper.
Seems the Star has figured out that if they want to retain subscribers intending to cancel their subscriptions, they’d best field somebody with some skin in the local newspaper game.
Then a funny thing happened. Continue reading